Returns & Exchanges

At Cottonking, we are committed to ensuring your complete satisfaction with our premium cotton apparel. If you are not entirely happy with your purchase, you can return or exchange any unworn and unwashed items within 15 days of delivery.

1

Initiate Request

Log into your Cottonking account, navigate to the 'My Orders' section, and select the item you wish to return or exchange to generate a request.

2

Quality Inspection

Ensure the garment is in its original condition with all brand tags, price stickers, and original packaging intact for a successful verification.

3

Pickup Arrangement

Once your request is approved, our logistics partner will schedule a reverse pickup from your delivery address within 48 to 72 hours.

4

Refund or Exchange Processing

After the item reaches our warehouse and passes quality checks, we will initiate your refund to the original payment method or ship your replacement item.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing